Service providers & work items

On-site service staff and vendors, the catalog of work they can do, and the work items that track each request from chat to delivery.

  1. Service providersGive on-site service staff and outside vendors a role that lets them serve attendees through chat and track the work — and nothing more.
  2. Work item typesDefine the catalog of services your providers can be asked for, and what each one costs.
  3. Work itemsFollow every service request from the chat it came from to delivery — and, for charged services, to approval and payment.