Event Registration and Ticketing Platform

Switching ticketing halfway through a season is the last thing most organizers want, so you don't have to. Sell with Moostoo Ticketing and everything lives in one place, or connect the Eventbrite, Swoogo, Tito or Lu.ma account you already use. Ticket holders arrive in Moostoo with the right attendee type, their answers and their badge code, and live sync keeps up as new sales come in.

• Read-only connection: Moostoo never changes anything in your ticketing account.
• No duplicates when you re-import. People are matched on ticket ID first, then email.
• Mix and match on one event, like your own passes in Moostoo and a partner's tickets on Eventbrite.

See how connecting a ticketing platform works →

Early birds, students, VIPs, team packs, sponsor guests. Every event prices things a little differently. In Moostoo, each ticket type carries its own price, tax, capacity and sale dates, and it's linked to an attendee type. So whoever buys the VIP pass gets VIP access in the app too, meetings included.

• Early-bird prices step up automatically on the dates you pick.
• Capacity pools let Early Bird, Standard and Student tickets share one 300-seat room without overselling it.
• Team bundles: one purchase, with a separate ticket for every seat.
• Promo codes, entered right before checkout, take a percentage or a fixed amount off.
• Hidden tickets stay off the public list until someone enters the promo code that reveals them.
• Sold out? A waiting list takes the place of the Buy button.

Explore ticket types and pricing →

Long forms lose people. The form builder lets you break questions into short steps and decide who sees what: exhibitors get exhibitor questions, speakers get speaker questions, and a follow-up only appears when an earlier answer calls for it. Every answer lands on the attendee's profile, so it shows up in the directory, on badges and in your exports without anyone asking twice.

• Preview the real form on desktop or phone, as any attendee type, before it goes live.
• Share a direct link, or embed the form on your own website.
• On the full platform, guests can request a room from your hotel block while they register.
• Attendee types you keep for your own team are never offered on the public form.

See how the form builder works →

The office manager who buys ten passes often isn't coming, and rarely has all ten names on day one. Their confirmation email links to a private order page where they add each attendee whenever they're ready, answer the registration questions on their behalf and see what's still owed. No account, no password, and no chasing names over email.

• Paste or upload a list to assign everyone at once.
• Plans changed? Reassign a ticket and its QR code moves to the new person. The old copy stops working.
• Once the changes deadline passes, or a ticket has been scanned, the buyer can't edit it. Your team still can.
• Lost the email? Buyers can ask for the link again, and it only ever goes to the address on the order.

See what buyers see on their order page →

Card payments go through Stripe or another payment gateway and show up on the order automatically. For everyone else (the corporate buyer paying by bank transfer, the walk-up paying cash, the invoice that settles six weeks later) your team records the payment on the order and the buyer gets an email. Payment status has its own column, so an unpaid transfer never passes for a paid order.

• Invoices carry your organization name, address and tax ID, numbered from the year and a running number.
• Set up tax rates like VAT 20% or HST 13% once, then add them to or include them in any ticket price.
• Card refunds go back through the payment gateway that took the payment. For other payment methods, Moostoo keeps the record.
• Test mode keeps practice orders out of your real numbers.
• No Moostoo fee on ticket sales when you use your own payment gateway.

Learn about orders, refunds and complimentary passes →

Every seat gets its own ticket and QR code, so when someone scans in, Moostoo knows who they are, whether the ticket changed hands and whether it's paid for. Tickets from unpaid orders are stopped at entrance check-in, session check-in, kiosks and badge printing, with the order and the amount right on screen. Once the payment is recorded, the same badge scans in. No new ticket needed.

• Unassigned tickets admit nobody, so a forwarded confirmation email won't get anyone in.
• Free and fully paid tickets go straight through. Pending, part-paid and refunded ones don't.

See how recording a payment works →